【how to order】
We are available 24 hours a day online.
We will reply to your inquiry during business hours.
[About product price]
Please check the amount listed on the product page.
[Regarding costs other than the price]
Consumption tax is included.
[About payment method]
・Credit card payment

・Online payment (Rakuten Pay)

・Smartphone payment (PayPay, LINE Pay, Merpay)

・Convenience store deferred payment

[Payment time/deadline]

Credit card: At the time of payment (varies by credit card company)

Rakuten Pay: At the time of payment (varies for each credit card company registered in the Rakuten Pay app)

Smartphone payment: Varies at the time of payment or depending on each service company.
Convenience store: Within 3 days after ordering
【about shipping cost】
All items in Japan will be delivered by Sagawa Express at a flat rate of 520 yen. )
Shipping fee is free for purchases over 20,000 yen.
[About shipping products]
In stock items will be shipped within 3 business days after order confirmation.
We will contact you by email if the reserved item is out of stock.

[About returns and exchanges]
We make every effort to ensure that the work (product) is in perfect condition, but in the unlikely event that something like the following occurs, please contact us by phone as soon as possible.
・If the delivered product is different
・If the product has scratches, stains, or is damaged
In the above case, we will re-manufacture or exchange with other inventory at our expense.
After notifying us, please send it to us by the cash on delivery delivery method.


Shop name: ies design
Email address: iesdesign.jp@gmail.com
Phone number: 09055485549
Zip code: : 189-0023
Address: 1-7-53 Misumicho, Higashimurayama City, Tokyo
representative:Miki Nakarai

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